 Phone: +86 139-2553-3406            Email: sales@baiyue-cn.com
Home » About Us » FAQ


  • Q How do you make our business long-term and good relationship?

    A We keep good quality and competitive price to ensure our customers benefit. Furthermore, we respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
  • Q What kind of certificates you have?

    A We have achieved Oeko-Tex Standard 100 certified and ISO 9001 certified since 2006. Most of our products have been tested by SGS, Intertek and BV for harmful chemical substances.
  • Q How to ensure the cargo quality?

    A We will supply pre-production sample, after you confirmed, we’ll start bulk production. We have QC to make sure the quality during the production, 
    and you can also send your QC or second part to inspect the cargo before delivery. 
  • Q What is the shipping method?

    A It could be shipped by sea, by air, or by express (EMS, UPS, DHL, TNT, FEDEX etc). Please confirm with us before placing orders.
  • Q What services can we provide?

    A Accepted Delivery Terms: FOB,CFR,CIF,EXW;
    Accepted Payment Currency:USD,EUR,AUD,CNY;
    Accepted  Payment Type: T/T,L/C,MoneyGram,PayPal,Western Union.
    This is negotiable.
  • Q Are the products same as pictures?

    A The pictures are taken based on the true products, but photo color might be a little different from the true products due to different monitors display .These should be regarded as being accepted when you place orders.
  • Q Can we get samples before placing order?

    A Yes. We can give our samples for free but not include the freight, however, we will return the freight if you place an big order with us.

  • Q How long is your delivery time?

    A It depends on the order quantity. Generally it is about 7-15days.
  • Q Can I have my own customized product?

    A Yes, customized service can be provided, including color, package, logo, mark, etc;
  • Q Do you accept small quantity order?

    A Yes,small order is welcomed .We would like to grow up with you together.
  • Q How can we get a quote?

    A According to your requirements ,such as weight , color , size ,designs of you  need ,etc .And e-mail us ,we usually quote within 24 hours.
  • Q Where is your factory located in? How can I visit you?

    A Our factory is located in Dongguan, China. You can directly fly to SHENZHEN BAOAN airport, we will pick you up!
  • Q Are you a factory or trading company?

    A We are the factory from 2003,We are the set of design, development, production ,sale and service of industry and trade-oriented enterprises. so we offer affordable price with suitable quality.




  sales@baiyue-cn.com
 No.15, Jingmei Fourth Industrial Zone Road, Dongkeng Town, Dongguan City, China


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